Helping you get the best out of your equipment.
Denford has a dedicated customer service / technical support team to assist you with after-sales queries, installation and training requirements and any technical support issues you may have. Should a problem develop with your Denford product, then you have the re-assurance that we are here to help.
Customer Care Team
If you have any technical questions about your machines, our support team is on hand, during office hours, by email or by phone to offer direct support.
We’re here to help you get the best from your Denford product throughout its lifetime.
Whatever your enquiry, simply call one of our advisors on 01484 728000.
Online Support
In addition, support is available from our Technical Forum, 24 hours a day, 7 days a week – irrespective of whether your machine is out of warranty!
We have a range of resources, tools and FAQs which may help you.
Maintenance & Servicing
In the UK, we now offer a comprehensive Annual Maintenance & Service Agreement for our CNC Machines and Lasers.
We also offer a comprehensive Annual Maintenance & Service Agreement (for mainland UK customers only) which covers our CNC Machines and the Universal VLS Series Lasers.
For general service visits and on-site support, we have skilled service engineers, with extensive experience of the complete range of Denford products.
For information and pricing on our Service & Support Options, and for specific details on our Maintenance Agreements, please contact us on 01484 72800 or email us at sales@denford.co.uk.
Worldwide
Denford products are supported by an established global network of distributors, who offer full-service support for the entire range of our CAD/CAM Solutions and Educational Projects.
Our doors are always open and we offer a warm welcome to customers and distributors from around the world, who would like to visit our UK head office, manufacturing, demonstration and training facility.
Training Courses
Training Courses at Denford Limited are included in the price of the majority of our range of CNC Machines and available as an optional extra on equipment such as Lasers.
Just contact our Customer Services Team to organise your required training session or discuss your requirements.
About Our Courses
- Bespoke training, based on your specific requirements.
- Each trainer has vast experience and specialist skills to make your training as productive and enjoyable as possible.
- Morning and afternoon refreshment breaks and a buffet lunch included.
- We can supply a list of recommended hotels in the area for delegates who require overnight accommodation.
- On-site training is available at additional cost – contact us for further details.