Privacy & Cookie Policy
1. Introduction
At Denford Limited (“we”, “our”, “us”), we are committed to protecting and respecting your privacy.
This Privacy & Cookie Policy explains how we collect, use, and safeguard your personal data when you interact with us online, by phone, or in person. We comply with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other applicable international data protection laws to ensure your information is handled securely and transparently.
2. Who We Are
Denford Limited is a company registered in England and Wales (Company Number: 00386161) with its registered office at Armytage Rd, Brighouse HD6 1QF.
If you have any questions about this policy or how we use your personal data, you can contact us:
Data Protection Officer Denford Limited
Email: info@denford.co.uk
Phone: 01484 728000
3. What Data We Collect
We may collect and process the following types of information:
- Identity Data: name, title, job role, and company name.
- Contact Data: email address, phone number, postal address.
- Technical Data: IP address, browser type, operating system, and how you use our website (via cookies and analytics).
- Transaction Data: details of products or services you have purchased or enquired about.
- Marketing Data: preferences for receiving marketing communications.
We collect this data when:
- You visit our website.
- You fill in a form, subscribe to newsletters, or contact us.
- You purchase products or services from us.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Common uses include:
- To provide and deliver our products and services.
- To process orders, payments, and fulfil contracts.
- To respond to your enquiries and provide customer support.
- To send you marketing communications (if you have opted in).
- To improve our website, products, and services.
- To comply with legal obligations. You can withdraw consent for marketing at any time by clicking unsubscribe in our emails or contacting us directly.
5. Sharing Your Data
We will never sell your personal data.
We may share your information with:
- Trusted service providers who assist with IT, hosting, marketing, or logistics.
- Legal authorities where required by law. All third parties are required to respect your data privacy and process it securely.
6. How We Protect Your Data
We use appropriate technical and organisational measures to secure your personal data and prevent unauthorised access, loss, or misuse.
7. Your Rights
Under UK, EU, and other privacy laws, you have the right to:
- Access the personal data we hold about you.
- Correct or update your data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to certain processing.
- Request data portability.
To exercise your rights, contact us at info@denford.co.uk If you are in the UK or EU, you may also lodge a complaint with the ICO (UK) or your local data protection authority.
8. How Long We Keep Your Data
We keep personal data only as long as necessary for the purposes we collected it for, or as required by law.
9. Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us provide a better browsing experience and improve our site.
Types of Cookies We Use
- Essential Cookies: Required for the site to function (e.g., security, session management).
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Functional Cookies: Remember your preferences.
- Marketing Cookies: Used to deliver relevant ads (only if you consent).
Managing Cookies You can manage or disable cookies in your browser settings. Please note some site features may not function properly if you disable essential cookies.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.
Last Revised: 01 July 2025
11. Contact Us
If you have any questions about this policy or your data rights, please contact:
Data Protection Officer
Denford Limited
Email: info@denford.co.uk
Phone: 01484 728000