Terms & Conditions

Terms & Conditions

1. Introduction

1.1 These Terms & Conditions (“Terms”) govern your use of our website, including newsletter sign-up and general enquiry submissions.
1.2 By submitting your details through our website, you agree to these Terms and to our Privacy Policy.
1.3 If you do not agree to these Terms, please do not use our website or submit your personal information.

2. Newsletter Subscription

2.1 By signing up for our newsletter, you consent to receiving email communications from us about news, updates, products, and services.
2.2 You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.
2.3 We reserve the right to refuse or cancel newsletter subscriptions at our discretion.

3. General Enquiries

3.1 When you submit an enquiry via our website, we will use the information you provide solely to respond to your enquiry and manage any related correspondence.
3.2 Submitting an enquiry does not create a contractual relationship.
3.3 We cannot guarantee response times, though we will aim to reply promptly.

4. Data Protection & Privacy

4.1 We will process your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
4.2 Information provided via newsletter sign-up or enquiry forms will be used only for the purpose stated at the point of collection.
4.3 For further details on how we collect, use, and store personal data, please see our [Privacy Policy].
4.4 You have rights over your personal data, including the right to access, correct, or request its deletion.

5. Use of Website

5.1 You agree not to misuse our website, submit false information, or attempt to gain unauthorised access to our systems.
5.2 We do not guarantee that the website will always be available, error-free, or free from viruses.
5.3 Content on the website is provided for general information purposes only and may change without notice.

6. Intellectual Property

6.1 All content, branding, and materials on the website are owned by or licensed to us.
6.2 You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

7. Liability

7.1 We are not liable for any loss or damage arising from your use of the website, reliance on its content, or delays in responding to enquiries.
7.2 Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

8. Third-Party Links

8.1 Our website or communications may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.

9. Changes to These Terms

9.1 We may update these Terms from time to time. Any changes will be posted on this page with the revised date.
9.2 Continued use of our website, subscription to our newsletter, or submission of enquiries constitutes acceptance of the updated Terms.

10. Governing Law

10.1 These Terms are governed by the laws of England and Wales.
10.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to This Policy 

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. 

Last Revised: 29 Aug 2025 

12. Contact Us

If you have any questions about this policy or your data rights, please contact: 

Data Protection Officer, Denford Limited 

Email: info@denford.co.uk 

Phone: 01484 728000